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IMPORTANT: Due to the current COVID 19 situation, we are unable to process any refunds caused due to delay of delivery as the return of packages is not possible though the courier companies in most cases. We are sorry for any such inconvenience that may be caused to you for the same.
NOTE: ALL SHIPPING / REFUND / RETURN / REPLACEMENTS / CANCELLATION POLICIES ON THE PRODUCT PAGES WILL SUPERSEDE THE GENERAL POLICIES MENTIONED BELOW. SINCE WE HAVE DIFFERENT VENDORS DEALING IN DIFFERENT PRODUCTS, SUCH TERMS MAY DIFFER BASED ON PRODUCT AND VENDOR.
If you have received an item in a damaged/defective condition or have been sent a wrong product, you can follow a few simple steps to initiate your return / replacement / refund in addition to the policies mentioned below:
We process refunds once the products have been received and verified by our Vendors.
Only if you have received an item which is different from what you ordered.
Products that you have used cannot be replaced.
Shipments go through rigorous quality check processes before they leave our Vendors' warehouses. However in the rare case that your product is damaged during shipment or transit, you can request for a replacement or cancellation and refund.
Only if you have received an item which is different from what you ordered OR damaged product received or excessive delay in shipment of the products.
Products that you have used cannot be returned.
Only if your order has not been shipped by the Vendor from their warehouse.
Please contact us if you have any further questions on the Refund / Returns / Replacement / Cancellations policies.
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