Shipping No Nasties

Time taken to Ship:

• Shipment Dispatched between 1-3 working days from the date of order

Time taken for Delivery:

• For Metro (Vendor) to Metro (Customer) deliveries, between 2-4 working days from the date of Dispatch.
• For Non-Metro Destinations, It could take between 4-7 working days from date of Dispatch.
• We aim to deliver the products at the earliest, but in certain cases, this is the maximum time it could take depending upon the customer location.

For the below terms, kindly refer to Vvegano terms of Cancellation / Refunds / Returns / Replacements (see footer of the page) for further information:

Cancellation: 

• Only possible within 24 hours of placing the order AND if product is not already shipped from the vendor location.

Refunds, Returns & Replacements: 

• Only if you have received an item which is different from what you ordered OR damaged product received or excessive delay in shipment of the products

• Products that you have used cannot be returned.

• Packaging of the product as received from the vendor should be intact, unless breaking the seal of the package is essential to determining the state / quality of the product. 

• Refunds & Returns will be subject to the verification by the Vendor of the product returned. We encourage you to intimate us on support@vvegano.com within 24 hours in case of having received a damaged product or incorrect product or poor quality of the product. Exceptions may be made for issues raised after 24 hours based on a case-by-case basis after discussion with the vendor.

• In case of replacement, it is subject to the availability of stock. In case that a replacement may not be available, we will refund you the full amount.